Why can't I find my order in my order history?

Last updated: 15/10/2018

It may be that you placed your order using the guest checkout option. In this case, the order is not associated with a registered account. However, you can still check the status of your online order by using the order tracker.

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Where is my order?

Log in or enter your order details in the order tracker to see your order overview. From there, you can cancel items, track the delivery status or arrange an exchange or a return.

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