How do I stop receiving newsletters or other marketing emails?

Last updated: 15/10/2018
You can unsubscribe from newsletters by adjusting your preferences in your user account. Or you can unsubscribe on marketing emails themselves.


  1. Log into your account.
  2. Go to ‘Your Preferences’.
  3. Update your preferences and click ‘Save’.
  1. Click ‘Unsubscribe’ at the bottom of the newsletter or marketing email that you want to unsubscribe from.
  2. Check the confirmation box to unsubscribe.
  3. Click ‘Update Preferences’. 
Adidas app:

Push Notifications
  1. Go to your profile via the bottom navigation bar
  2. From there go to Settings at the top
  3. Simply deselect push notifications
As an alternative you can also block push notifications in settings on your iOS on Android phone.

You will then be unsubscribed from the newsletter or marketing email. It can take up to a week for your request to be processed, so you may still receive newsletters or marketing emails during the week after you submitted your request.

Did you find this article helpful?

Yes / No

Where is my order?

Log in or enter your order details in the order tracker to see your order overview. From there, you can cancel items, track the delivery status or arrange an exchange or a return.

Still can't find your answer?


Mon - Fri 8:00 AM to 8:00 PM
Sat - Sun 9:00 AM to 7:00 PM